How to obtain Service and Medical Records:
In an effort to streamline the process of acquiring documents to support claims for compensation through the Department of Veterans' Affairs (DVA), you can apply for copies of your Service and Medical Records on the internet through the Department of Defence website.
If you are a former member of the Australian Defence Force (ADF), or if your are an advocate of an Ex-Service Organisation assisting with a claim, you can apply for these records through the Freedom of Information and Information Management Branch of the Department of Defence.
Army medical records for people discharged prior to 1947, and Air Force medical records for people discharged prior to 1952, are held by the Department of Veterans' Affairs (DVA). Therefore, if your request falls within this period, please contact DVA.
If you are requesting service records of an Australian member who served during World War I and World War II it is recommended that you contact the National Archives of Australia (NAA) in the first instance.