DVA mobile service Desert Rose

Visiting locations until 10 September 2026.

Services Australia and DVA Desert Rose Mobile Service Centre

DVA has partnered with Services Australia to give veterans and their families in rural and remote areas face-to-face access to DVA and Services Australia through to Mobile Services Centre (MSC) pilot.

They can assist you with:

• registering and using the agency’s online services

• new claims for Centrelink payments

• updating and confirming Centrelink and Medicare information

• information on how financial matters may impact on payments

• assistance with payment and service options

• rural payment entitlements for eligible farmers

• non-cash Medicare transactions

• enrolling for and issuing new Medicare cards

• updating and re-issuing Medicare cards

• social work support and referrals.

What is the Mobile Service Centre (MSC)?

The MSC is essentially an 'office on wheels' that travels to rural and regional locations throughout Australia. The Services Australia staff on board the MSCs have been trained by DVA and can provide information about DVA services as well as assisted access to online services.

Where and when Desert Rose is visiting:   

Sarina, Sarina Cultural Hall car park, Anzac Street, 5 August, 9 am to 4 pm

Grasstree Beach, near the Foreshore, The Esplanade, 6 August, 9 am to 4 pm

Hay Point, near Grendon Park, Rasmussen Avenue, 7 August, 9 am to 2 pm

Seaforth, The Esplanade, Seaforth Reserve Road, 10 August, 11 am to 4 pm

Calen, Mobile Library site, McIntyre Street, 11 August, 9 am to 4 pm

Proserpine, near the post office, Main Street, 12 August, 9 am to 4 pm and 13 August, 9 am to 2 pm

Collinsville, Community Hub car park, Garrick Street, 18 August, 11 am to 4 pm and 19 August, 9 am to 3 pm

Giru, adjacent to Brolga Park, Carey Street, 20 August, 9 am to 3:30 pm

Balgal Beach, Community Centre car park, Community Crescent, 21 August, 9 am to 2 pm

Cardwell, in front of the library, Balliol Street, 24 August, 11 am to 4 pm and 25 August, 9:30 am to 4 pm

Tully, adjacent to IGA Supermarket, Morris Street, 26 August, 9 am to 4 pm and 27 August, 9 am to 2 pm

Wongaling Beach, Mission Beach Market Place, Dickinson Street, 1 September, 11 am to 4 pm and 2 September, 9 am to 4 pm

Kurrimine Beach, near Taifalos Park, Robert Johnstone Parade, 3 September, 9 am to 4 pm

Babinda, in front of Anzac Park, Munro Street, 4 September, 9 am to 2 pm

Cooktown, opposite the post office, Charlotte Street, 7 September, 11 am to 4 pm and 8 September, 9 am to 4 pm

Mount Molloy, in front of the memorial hall, Main Street, 9 September, 11 am to 4 pm

Kuranda, Kuranda Post Office car park, Thooree Street, 10 September, 9 am to 2 pm