DVA Claims

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In 2023, we lodged 6,712 DVA claims and appeals on behalf of veterans. Let us help you with yours.

The Department of Veterans’ Affairs (DVA) claims and appeals process can be difficult to navigate. Our advocacy assistance is free and can be done online, in person and over the phone.

Our Compensation Advocates work with you to establish the details of your claim, undertake much of the behind-the-scenes research, complete paperwork and lodge the claim. While your claim is being determined, they stay in regular contact, providing updates throughout the process. 

If you’re unsure whether to get assistance with your claim, here’s four reasons to use an RSL advocate.

As Compensation Advocates, Our knowledge and expertise mean we can take you through each step of the process, and actually do a lot of the paperwork for those seeking assistance.” – Darrell Edwards, Compensation Advocate, Townsville

DVA claims assistance helps veteran start next chapter

Phone: 134 RSL
Email: vs@rslqld.org
If you have served or are currently serving in the Australian Defence Force, we can help you through the DVA claims process.

There are several critical steps in the DVA claims process, and it may therefore take some time for a decision to be made. We’ve outlined a typical DVA claims process below, however depending on the claim, this process may change. 

RSL Queensland’s Compensation Advocates will support you through the entire process, explaining what is required and ensuring you are kept informed every step of the way.

RSL Advocacy basic claims process diagram

RSL Queensland Compensation Advocates can assist you with your claim in a variety of different ways. Whether you prefer your consultation to be in person, over the phone or online, each option is confidential and equally effective for communicating with our team.

To arrange a consultation, either fill out the form below or call 134 RSL.

Contact method - online


Contact method - by phone

Over the Phone

Contact method - in person icon

In Person

RSL Queensland has professional Compensation Advocates within 12 cities throughout Queensland as well as at Enoggera Barracks in Brisbane. Many Sub Branches and District Branches also have local advocates who can help you. 

Map of RSL offices

RSL VSO locations around Queensland map 



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